Help is always a message away.
Our support team is on hand 24/7 and normally answers within 12 hours.
If something about your order is urgent, the FAQ below this form usually has the answer already. Would rather speak to a person? Fill in the form, or write to us at: our contact page
Linford Brands LLC (Everstride)
2810 N Church St, PMB 698207, Wilmington, Delaware, 19802-4447
Frequently asked questions
What's the ordering process?
Start on the product page, pick the quantity you want and hit "Add to cart." From there it's "Checkout" and the steps on screen will walk you through the rest.
Where's my parcel right now?
Drop your tracking number into our Track Your Order page.
The status can take 1-3 business days to appear after the tracking number reaches you.
No tracking number yet? Send a note to our contact page.
We'll come straight back with the number and where your order stands.
Can the delivery address be changed?
Write to us at our contact page as soon as you can, or use the form above.
If the parcel has already left, we'll do whatever we can to put it right after the fact.
How do returns work?
Returning an order? Head to our return policy page where the whole procedure is set out step by step.
Is cancelling possible?
Certainly. Get in touch within 12 hours of placing the order and we'll cancel it.
Cancellations go through our contact page.