Refund policy

Refund Policy

At Everstride, customer satisfaction is our priority. We offer a 30-day refund policy for eligible items.

Refund Eligibility

You may request a refund within 30 days of receiving your order, provided that:

• The socks are unworn and in original condition
• All original tags and packaging are intact
• The item was not customized or made to order
• The socks show no signs of wear, damage, or use

Non-Refundable Items

The following items cannot be refunded:

• Items purchased on clearance or final sale
• Custom or personalized socks
• Items without original tags or packaging
• Socks that show signs of wear or damage
• Items damaged due to customer misuse

Refund Process

To request a refund, please contact us at everstridesocks.contact@gmail.com with your order number and reason for the refund. Include photos of the unworn socks if possible. We will review your request and respond within 24-48 hours with instructions for returning your item.

Return Shipping

Once your refund is approved, you will receive return shipping instructions. Customers are responsible for return shipping costs unless the refund is due to our error or a defective product.

Refund Processing

After we receive and inspect your returned item, we will process your refund within 5-10 business days. The refund will be issued to your original payment method.

Exchanges

If you would like to exchange your item for a different size or color, please contact us at everstridesocks.contact@gmail.com and we will assist you.